Adelphi Maintains Prestigious ISO 9001:2015 Accreditation

June 9, 2021

The Adelphi Group of Companies’ Engineering division – incorporating Adelphi Masterfil, Adelphi Manufacturing and Pharma Hygiene Products – has today received confirmation that prestigious ISO 9001:2015 accreditation has been maintained.

But what does that actually mean, and how does it benefit your business?

The International Organisation for Standardisation (ISO) is the world’s most trusted quality management standard. With consumer safety at the core of its purpose, company practices are audited to ensure safety, performance and fitness for end users.

ISO 9001:2015 certification for a supplier brings many benefits for our customers:

1. Quality Assurance: ISO 9001:2015 is a globally recognized standard for quality management systems. Certification assures customers that the supplier has implemented robust quality processes, leading to consistently high-quality products or services.
2. Consistency and Reliability: Customers can expect consistent and reliable performance from a supplier with ISO 9001:2015 certification. The standard emphasizes process control and continuous improvement, reducing the likelihood of defects or inconsistencies in products or services.
3. Customer Satisfaction: ISO 9001:2015 places a strong emphasis on customer satisfaction. Certified suppliers are committed to meeting or exceeding customer expectations, ensuring that the products or services delivered align with customer needs and requirements.
4. Efficiency and Cost Savings: The standard encourages efficient and streamlined processes, which can lead to cost savings for the supplier. In turn, customers may benefit from competitive pricing without compromising on quality.
5. Risk Management: ISO 9001:2015 emphasizes risk-based thinking, encouraging suppliers to identify and mitigate risks in their processes. This approach enhances overall business resilience and reduces the likelihood of disruptions that could impact customers.
6. Continuous Improvement: ISO 9001:2015 requires a commitment to continuous improvement. Customers can have confidence that the supplier is actively seeking ways to enhance its processes, products, and services over time, leading to an ongoing positive impact on customer experience.
7. Clear Communication: The standard emphasizes effective communication both within the organization and with external stakeholders, including customers. This helps ensure that customer requirements are clearly understood and met.
8. International Recognition: ISO 9001:2015 is recognized worldwide. Customers dealing with a certified supplier benefit from the assurance that the company adheres to an internationally accepted standard for quality management.
9. Compliance: Certification to ISO 9001:2015 demonstrates the supplier’s commitment to complying with relevant regulatory and statutory requirements, providing customers with confidence in the legality and compliance of the products or services.
10. Stronger Supplier-Customer Relationship: The adherence to ISO 9001:2015 fosters transparency, trust, and a stronger relationship between the supplier and the customer. Customers can feel assured that the supplier is dedicated to delivering quality and is willing to invest in continuous improvement for mutual success.

ISO certification demonstrates that we have been independently verified as consistently providing products and services that meet customer and applicable statutory and regulatory requirements. Look out for the ISO logo on your supplier websites, and don’t shop without it!

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