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ISO 9001 surveillance visit
March 12, 2019
[:en]Adelphi have passed our first ISO surveillance visit, and our ISO 9001 certification continues.
ISO 9001:2015 certification is a seal of approval from a third party assessment body, to say that a company acts according to the internationally recognised ISO management systems.
ISO state that “by setting yourselves the task of maintaining an external certification, you are proving your company’s commitment to these objectives, as well as increasing the credibility and customer confidence in your brand, service or product”. The function of certification is that “a company can stay in control of its processes and procedures, to ensure if anything does go wrong it is rectified quickly, efficiently and to the satisfaction of the customer. It can also ensure a smooth line of communication between employees, suppliers and customers at all times”.
Everyone at Adelphi is understandably delighted with the result of the inspection, with Managing Director Chris Wilson commenting that “our certification is a testament to the hard work and conscientious efforts of the entire Adelphi team, and reflects the high standards we hold as a company. Clients have formalised assurance that we only operate in the best possible ways”.
“In particular”, he stresses that “this is down to the hard work of our Quality and Safety Officer Robert Else, who has tirelessly worked to ensure that we are not only meeting but exceeding quality standards expectations in everything we do”.
The Adelphi Group is exceptionally proud of its products and facilities, and are always pleased to welcome customers and contacts to the West Sussex site for tours. If you would like to discuss how Adelphi can assist your business, please don’t hesitate to contact us on +44 (0) 1444 472300, or email sales@adelphi.uk.com.[:]
